How you treat your employees is how you treat your customers.
Well, so to speak.
Employees are the face of your company. They’re the ones who interact with customers the most—and who a customer interacts with can make a big difference, for good or bad.
This is where you come in. To do their jobs well, your employees need to be engaged and connected to the company, so you’ve got to connect with them first.
And here’s how you do it.