Skykit Digital Signage and Workplace Solutions
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Harbor Air Seaplanes’ Skykit Digital Signage Network Expands its Reach Beyond the Terminal



Use Case




Skykit Channel Overview

Harbour Air Seaplanes was founded in British Columbia (B.C.) in 1982 and today has more than 50 aircrafts, servicing 400,000 passengers throughout coastal B C. The Harbour Air Group, consisting of Harbour Air Seaplanes, Whistler Air, Saltspring Air, Tantalus Air and Aeroflite International Services is the largest seaplane company in North America. The airline features scheduled service flights, tours, and charters, with bases in downtown Vancouver, Richmond, Victoria, Nanaimo, Whistler, Pitt Meadows, Comox, Sechelt, and Salt Spring Island.

Skykit Beam Digital Signage Content Management Solution Case Study - Harbour Air Seaplanes
Skykit Beam Digital Signage Content Management Solution Case Study - Harbour Air Seaplanes

The Challenge

Harbour Air’s challenge was two-fold. First, there was a pressing need to design an effective passenger communication system at the Victoria terminal. Later, the company wanted to streamline their employee communications efforts. In both situations, Harbour Air was looking for an easy-to-use solution with the ability to centrally manage all of their content and provide real-time updates via digital displays.

The Skykit Beam Solution

For the first project, eight display screens with Skykit media players connected to Skykit Beam were deployed throughout Harbour Air’s Victoria Terminal and Vancouver Base. Content displayed on the screens direct passengers to the appropriate check-in counters.

After using Skykit to communicate with passengers in the terminals for a number of years, Harbour Air began to evaluate the Skykit solution for employee communications. The company’s workforce number varies from 200-500 depending upon the season and the HR department found it challenging to stay connected with and keep relevant information in front of the team. While the HR team was previously using digital signage to communicate with employees, they found their existing solution to be difficult to manage.

Ultimately Harbour Air streamlined their digital signage solution with Skykit. The Harbour Air team was familiar with Skykit from the first deployment and knew that they could easily scale and add screens to their existing solution. The easy-to-use, cloud-based content management system now helps the HR teams communicate important employee messages throughout staff rooms, office spaces, maintenance facilities and hangars. Content includes corporate communications, employee engagement messaging, and safety and training information.

“As an airline, we have staff located in many different positions, working countless shifts, in various locations across BC. With Skykit, we can effectively communicate the important, and the need-to-know information to all of our staff in an effective and efficient way every single day.”
I.T. Manager, Harbour Air Seaplanes I Whistler Air I SaltSpring Air

The Results

Skykit allows Harbour Air to easily change passenger and employee-facing content, saving both the IT and HR teams time and money. With the wide variety of content types available, Harbour Air also was able to create and showcase more dynamic communications.
Skykit Beam Digital Signage Content Management Solution Case Study - Harbour Air Seaplanes